ArtCoding Tech and Research

Remote Software Development Team or In-house Team?

Business in remote regime situation

Remote work situation has become a common practice. But it brings in  lots of contradictions and puts the business-minded in two minds. What benefits the business will win if it works with various types of contracts or forms of teams - that is the question. You may never know where your future business will be or thrive, and who will contribute to your business success best. But it’s philosophy. I’m about the concepts of “right choice”, “perfect fit” and “practical sense”. Who definitely knows the recipe for their business in modern times? What to do, who to hire, how to avoid pitfalls, which model of business cooperation will work well? If you understand what you are passionate about, have a clear vision and love what you do, you’ll surely try to find a good way for your business which will adapt to the requirements of modern times.

Businesses in new conditions: what to focus on

Businesses have to adjust and adapt to new conditions, be agile and wise, preserving or changing business models, approaches, companies' structures, modes of customer service for being successful. High quality service factors beget good collaboration and cooperation, make them efficient and effective, helping   cope with turbulence of global change. Satisfaction on price, quality, talents’ skills, expertise and availability, control, security, employees’ commitment and dedication, loyalty, fast and effective communication are all that counts and make it necessary for clients to urgently take practical steps.

In-house & remote work: employers vs employees

Nowadays, people work either in or out, in-house or out of it, anywhere. A dream of numerous employees has come true - to be in a cosy-nook environment and work. A good deal. What about employers? They feel doubt about work efficiency, KPIs, quality of the work done, and the results that must be brought to the table. And all these concerns are about people -- the main ingredient a business revolves around -- their talents and competencies, expertise and price. Just think -- clients may have talents either in-house or distributed, remote, dispersed around the globe but make them united by contributing to a unique product or service. Awesome!

In-house software teams: why be with them

In-house teams are good for those who need no external help. They are experts on hand. They are physically with you, that allows to engage them in working and recreational activities, see the results, manage and control face-to face, maximising customization of the development processes. They are almost always ready to talk. Direct, immediate communication with or without intermediaries leads to finding solutions fast especially in hot-peak situations, getting or providing relevant and comprehensive responses, tracking development progresses. In-house team members easily understand these processes and people’s roles, grow their own expertise and become niche specialists. Employers usually know their abilities, that allows to switch them among the projects.

Usually in-house teams are dedicated to the company and share its view and values. They are teams with mutual language and cultural background, as it used to be thought.

In-house software teams: why not

Still, now we live in a multicultural environment and can’t be sure there are no people-bearers of other cultures born in the society we belong to. Number one problem is lack of technical expertise or inability to substitute people within a project or an organization, as there are no ones with the same or proper  expertise or skillset. To find a person takes time for recruitment teams while management has to patch up the gaps. This can bring losses to the project and organization itself. People are people, they need changes, updates of skills and wish to move, so companies have to retain them with bonuses, that could be of no budget or unplanned.

So choice of remote software development teams may be conscious or grow out of necessity. These teams could be viewed as a challenge or an opportunity for a business.

Remote software development teams: clients’ concerns

Clients keep in mind lots of concerns about remote software development teams such as how to keep control of workplace productivity, security, track records in processes, work in different time zones, find good people working well, especially in case they belong to other cultures, share other values, might have a language barrier, lack experience working remotely and  are just newbies. They hesitate they might dive for a penny, being driven by a desire to find and hire best specialists. Still there is a second thought of coming up with the Holy Grail. So they breathe in and tap into the global talent pool. And what? They come up out of this pool, having caught either a big or small fish, having broken business and cultural stereotypes, developed their own cultural background that opens doors to the business world and its talents, challenged cultural differences that presents with insights and brings benefits. Win-win in any case. Let’s see these teams in detail.

Remote software development teams: what they are like

Remote software development teams could be really remote, globally scattered, fully-distributed -- with companies’ offices and reps in other countries, evidently collaborating remotely. Remote software development teams could also be viewed partially remote, or combined -- with the office and a core team in one country and regular external employees in others. In modern realia I would say there are conditionally remote software development teams -- with employees within one country, or a region, or a city, doing their work from homes.

Remote software development teams: what they are afraid of

These teams can work with clients within their market or external one, or both. They are not always happy to have a foreign client but have fears about them. And the biggest one is professional and cultural inequality, as a client may treat them, remote employees, differently in comparison with in-house team members. This fear poses a number of difficulties -- lack of communication, break of deadlines as they drag time being afraid to ask technical, procedural, processes questions or disturb the other side on trivial things that in fact might lead to decrease of productivity and other catastrophic consequences.

Remote software development teams: what to do to win with them

To avoid them, the collaboration model should be chosen right, relations must be legally safe, informationally and financially trusted, well-managed from any side across time zones, quick with Q&A (question and answer) from both sides. That is the key to success for a client and a vendor that brings satisfaction to both of them.

Remote software development teams: why be with them

In this way clients save or optimize their operational costs, get technically savvy specialists for affordable rates, pay high in case of niche expertise of business-minded engineers for the services given by them, develop business relations short- or long-term, get tangible control over the results per each iteration or SDLC, get engineers available and dedicated, data secured and legally protected, communication supported.

Remote software development teams: why they should be with remote clients

Besides clients, remote software engineers get benefits from this collaboration either. They grow as specialists, master their technical skills, become mature and more competitive. Their hard skills are forged. Their soft skills evolve. Their emotional and social intelligence (ESI) skills boost intelligence itself and its technical side as well. This brings value for tech experts, making them unique and independent.

The remote regime makes remote software development team members more focused on work rather than office policies. Remote software engineers become more energetic as they spend less personal energy on emotions of others, which distract and make them tired. They create their own personal schedule and space, and it makes them happy -- they can get more time for family or their private life, sport, any hobby. There’s more free time for self-education - a welcome piece of cake for any one who wants a better job tomorrow. They also learn how to overcome some difficulties -- study new software or tools, improve time management skills, change  daily regime, set rigid time frames for work and leisure, fight with sedentary lifestyle, lack of socialization, organize their oral or written communication more effectively, seek for sources of inspiration.

The word “remote” might often frighten employers or clients. Still, nothing ventured, nothing gained. It’s worth trying.

Need more info? Let’s talk!

Photo by Hans-Peter Gauster on Unsplash